Enable your workforce to use Teams as an external phone system backed by a carrier-grade network.
 
Overview
Synoptek's Teams Phone System enables your workforce to leverage Microsoft Teams as an external phone system backed by a carrier-grade network.  We address the challenges of migrating to the cloud, managing a remote workforce, and eliminating telephony as a silo.
 
The modern workplace faces a number of challenges, each of which impedes an organization's ability to communicate:
  • Supporting remote workforce
  • Call drops/connection issues
  • High telecom expense
  • Low-quality voice experience
  • Users in a variety of systems
Features
Microsoft Teams Phone System combined with Synoptek's proprietary Direct Routing network provides the most optimal deployment architecture for Teams. We solve telephony challenges while providing white-glove support, unparalleled onboarding, and preparing our clients for the future of workforce productivity.
  • No edge equipment required
  • Domestic and Calling Plans
  • 911 Emergency Calling
  • Single sign-on
  • High availability 
  • Global SIP relationships
  • Integration with Microsoft Dynamics
 
Benefits

Our solution will drive increased efficiency by encouraging employees to use Teams as their main method for communication, which also drives Teams as a single hub of productivity.  The organization benefits by reducing overall telephony costs with no management required.

  • A fully managed solution delivered as software as a service
  • A native Microsoft Teams experience with no 3rd parties
  • Future proof with monthly enhancements planned.